Privacy Policy
When accessing the website Timtay.me, you agree to accept the terms described in the Privacy Policy. If you do not agree with the terms of the Privacy Policy, please do not use the Timtay.me website system. This security notice is provided to demonstrate our role in online security and customer service.
1. Purpose and scope of information collectionCollecting information through the website Timtay.me will help usUnderstanding the aspirations and desires of customers in order to enhance services.
- Help customers update the promotional programs and discounts organized by Timtay.me as soon as possible.
- Support customers with complaints and feedback as quickly as possible.
Timtay.me collects customer information including:
Full Name
Email address
Phone
Country
Provinces and cities
Address
2. Scope of information usage
We place great importance on the security of customer information, so we are committed to never using customer information for purposes that do not benefit the customer. We pledge not to sell or exchange customers' confidential information with any third party.
We use the information provided by customers to:
- Provide services and products to customers;
- Send notifications about information exchange activities between customers and the website Timtay.me.
- Prevent activities that destroy customer user accounts or activities that impersonate customers;
- Contact and resolve issues for customers in special cases.
In certain special cases, we may share customer information reasonably when:
- With the customer's consent.
- To protect the interests of the company and its partners: We only disclose personal information of customers when we are certain that such information can safeguard the rights and assets of our company and related partners. This information will be disclosed legally in accordance with Vietnamese law.
- According to the request of government agencies when we find it appropriate with Vietnamese law.
3. Information retention period
Timtay.me will store the personal information provided by Customers on our internal systems during the process of providing services to Customers or until the purpose of collection is fulfilled or when the Customer requests the deletion of the provided information. In cases where the information is suspected to be fraudulent or in violation of regulations, that information will be deleted.
4. Means and tools for users to access and edit their personal data.
Customers can exercise their rights by accessing the website Timtay.me themselves or by contacting us via email or the contact address published on the Timtay.me website.
Customers have the right to file complaints about the disclosure of personal information to third parties to the website management board. Upon receiving this feedback, we will verify the data, provide a response with reasons, and guide users on how to restore and secure their information.
Hotline: 0906 734 282
Email: contact@timtay.me
5. Individuals or organizations authorized to access data
The information we request during the consultation and purchasing process will only be used to the full extent as stated in section 2 of this policy. This includes:
- Timtay.me is used to support customers.
- The government agency, when requested, provides member information to assist in the investigation process.
- In addition, there are partners who perform part of the services we provide, such as payment gateway providers or shipping companies. These partners will receive information according to the contractual agreement (which may be partial or complete information depending on the terms of the contract) to assist users in utilizing the services we offer.
6. Address of the unit collecting & managing personal information
Relaxing Wear Co., Ltd.
Address: 20/9 Nguyen Binh, Tan Phong Ward, District 7, Ho Chi Minh City
Hotline: 0906 734 282
Email: contact@timtay.me
7. Commitment to protecting customers' personal information
We are committed to ensuring the safety of information for our customers when registering personal information with our company. We pledge not to exchange or sell customer information for commercial purposes. Any sharing and use of customer information will be carried out in accordance with the company's privacy policy.
- To ensure the best security for our customers' information, we recommend that you limit access to your account using automatic login, pay attention to password backup, and make sure to log out of your account when using a shared computer to log into our website. We will not be responsible for any leakage of your personal information due to the above reasons.
- The privacy policy only applies to the information that customers register on our official website Timtay.me. Any information that customers register on other websites or addresses is not covered by this Privacy Policy.