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When accessing the website Timtay.me means you agree to accept the practices described in the Information Security Policy. If you do not agree with the terms of the Information Privacy Policy, please do not use the Timtay.me website system. This privacy notice is provided to reflect our role in online security and customer service.

1. Purpose and scope of information collection

Collecting information through the Timtay.me website will help us:

  • Grasp the wishes and desires of customers to improve services.
  • Helping customers update promotions, discounts...by Timtay.me earliest organization
  • Support customers when they have complaints or comments as quickly as possible.

Timtay.me collects customer information including:

  • Full name
  • Email address
  • Phone
  • Country
  • Province
  • Address

2. Scope of information use

We attach great importance to the security of customer information, so we commit to absolutely not arbitrarily use customer information for purposes that do not bring benefits to customers. sell or exchange confidential customer information to any third party. 

We use information provided by customers to:

  • Providing services and products to customers.
  • Send notifications about information exchange activities between customers and Timtay.me website.
  • Prevent activities that destroy customers' user accounts or impersonate customers.
  • Contact and resolve for customers in special cases.

In the following special cases, we may reasonably share customer information when:

  • Receive customer's consent.
  • To protect the interests of the company and its partners: We only release customers' personal information when we are sure that that information has can protect the rights and assets of our company and related partners. This information will be legally disclosed according to Vietnamese Law.
  • At the request of government agencies when we find it consistent with Vietnamese law.

3. Information storage time

Timtay.me will store the Personal Information provided by the Customer on our internal systems during the provision of services to the Customer or until the purpose of collection has been fulfilled or the Customer There is a request to cancel the information provided. In case the information is suspected to be fake or violates regulations, that information will be deleted.

4.Means and tools for users to access and edit their personal data.

Customers can exercise the above rights by accessing the website themselves Timtay.me or contact us via email or contact address published on Timtay.me website.

Customers have the right to submit a complaint about the disclosure of personal information to a third party to the website Administration Board. When receiving these responses, we will confirm the data, provide reasons and guide users to restore and re-secure the information.

Hotline number: 0906 734 282
Email: contact@timtay.me 

5. People or organizations authorized to access data

Information requested by us during the consultation and purchase process will only be used to the full extent of section 2 of this Policy. Includes:

  • Timtay.me used for customer support
  • State agencies provide member information when requested to serve the investigation process.
  • In addition, there are partners who perform part of the services we provide, such as payment gateway service providers or shipping units. These partners will receive information according to the contract agreement (possibly partial or full information depending on the contract terms) to support users in using the services we provide. 

6. Address of unit that collects and manages personal information

Mặc Thư Giãn Co., Ltd.

Address: 9/20 Nguyen Binh, Tan Phong Ward, District 7, Ho Chi Minh City

Hotline number: 0906 734 282
Email: contact@timtay.me 

7. Committed to protecting customer personal information

We are committed to ensuring information security for customers when registering personal information with our company. We commit not to exchange or sell customer information for commercial purposes. We commit to all sharing and use of customer information in accordance with the company's privacy policy

- To best protect customer information, we recommend that you limit account access by automatic login, pay attention to password backup mode and make sure to log out of your account when using it. Use a shared computer to log in to your account on our website. We will not be responsible when your personal information is leaked for the above reasons.

- Privacy policy only applies to information customers register on the official website Timtay.me  of our company. Any information you register at other websites or addresses is not within the scope of this Information Privacy Policy.